Refund & Returns Policy

Last updated: 28 Jan, 2026

Thank you for shopping with us. We value your trust and aim to deliver high-quality herbal and natural products. Please read our policy carefully before making a purchase.

No Returns & No Refunds

Due to the nature of herbal, natural, and personal care products, we do not accept returns or offer refunds once the product has been sold or delivered.

This policy is in place to ensure:

• Product hygiene and safety

• Quality assurance for all customers

• Compliance with health and wellness standards

Once an order is confirmed and dispatched, it cannot be cancelled, returned, or refunded.

Damaged or Wrong Product Received

We take utmost care in packaging and dispatch. However, if you receive:

• A damaged product, or

• A wrong product

Please contact us within 24 hours of delivery with:

• Order ID

• Clear unboxing photos or video

• Description of the issue

After verification, we will replace the product or provide a suitable resolution at our discretion.

⚠️ Claims raised after 24 hours of delivery will not be accepted.

Non-Returnable Items

All products sold on our website are non-returnable, including but not limited to:

• Herbal supplements

• Natural powders, oils, and consumables

• Personal care and wellness products

• Discounted or promotional items

Contact Us

For any questions or concerns regarding your order, feel free to contact us:

📞 Phone: +91 9677164205
📧 Email: info@websitedesignchennai.com

We are happy to assist you and ensure a smooth shopping experience.

Refunds

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
• If approved, your refund will be processed, and the amount will be credited to your original payment method within [X working days].
• Shipping costs are non-refundable (unless the return is due to our error or a defective product).

Exchanges

• We only replace items if they are defective, damaged, or the wrong product was delivered.
• If you need to exchange an item, please contact us at [your support email/phone].

Non-Returnable Items

• Gift cards
• Downloadable software or digital products
• Sale or clearance items

Contact Us

If you have any questions regarding refunds or returns, feel free to contact us:
+91 9677164205
info@websitedesignchennai.com